Parking Citation FAQS
How many days do I have to pay an on-street parking citation?
- Parking citations should be paid within 15 calendar days of the citation issuance date. This 15 day period includes weekends and holidays.
- Payments made after 15 calendar days of the citation issuance date will incur a late payment penalty along with other administrative fees.
- Payments may be made by cash, check, money order, credit or debit card or electronic check.
How long can I park with the disabled placard?
- There is no limit on the length of time for parking in disabled parking zones or at disabled parking signs.
- The disabled placard must be properly displayed and hung from the rear view mirror.
- Parking is never allowed in restricted areas, fire lanes, no parking or no stopping/standing zones.
- There is a four hour time limit for parking in a timed zone with a properly displayed disabled placard or disabled license plate in timed zones only – this does not apply to Loading Zones.
- Warning Citations are never issued for disabled zone parking violations.
- The Disabled Parking Informational Brochure provides more information about the proper display of Disabled Parking Placards.
How do I appeal a parking citation?
- Generally, parking citations are appealed through an administrative process as a first step.
- After the Administrative Review, a parking citation may be appealed through the court system provided it is within 60 calendar days of citation issuance. Contact PARK Roanoke at (540) 343-0585. You will be asked to furnish your name and address, telephone number, citation number, and date of issuance. A witness subpoena will be issued and sent to General District Court to be served. The subpoena will notify you of the date and time of the court hearing. Please be advised that if a parking citation is appealed in court and if you are found guilty, court costs may be added increasing the amount due. Remember, citations may not appealed after 60 days from the date of citation issuance.
- If you have a valid disabled decal and receive a parking citation for parking in a disabled zone, you may ask for an administrative review by contacting PARK Roanoke at (540) 343-0585 or you may choose to schedule a court hearing.
- PARK Roanoke will gladly review any issues concerning a citation you may wish to appeal. Please complete and mail the Citation Appeal Form within 10 calendar days of the date of the citation stating the citation number, your name, telephone number, and address as well as reasons why you feel the citation was issued in error. We will review the information and work to resolve the matter, usually within 3 – 5 business days. Or you may complete an On-Line Appeal form which will submit your appeal electronically to our office.
Why can’t I just roll my car forward and backward and park on-street all day?
- The Code of the City of Roanoke states that when parking is limited to a specified length of time… It shall be unlawful for any person to park a vehicle or to allow the same to remain standing or stopped…. for a period of time in excess of that indicated on such sign.” Moving or rolling a vehicle “a spot” or backwards/forwards within the same timed zone does not allow continued parking in the same zone. Vehicles must vacate the timed zone such as by driving around the block to avoid incurring a parking citation for overtime parking. This helps keep short term parking available for everyone and its important to business and visitors alike. For long term parking in excess of the posted time, we recommend finding off-street parking in nearby garages and lots.
Are parking citations issued on private property?
- Parking Citations may be written for illegal parking such as vehicular trespassing, parking on sidewalks, fire lane or a disabled zone violation on private property, including Shopping Malls or at major retail stores or even at other types of businesses or offices.
Are citations issued on weekends and holidays?
- Timed Zones and Loading Zones are not enforced on weekends or on certain holidays. This means that you may park for an unlimited amount of time at a 30 minute, 1 hour or 2 hour parking sign on weekends or on certain holidays.
- No Parking Zones, Fire Lanes, Disabled or Handicapped Parking Zones, and Restricted Parking Zones are always enforced. Violators of parking regulations in these zones or lanes will receive citations on holidays or weekends. See Enforcement Times
Why aren’t curbs painted to indicate where someone can park legally or not?
- The City of Roanoke does not paint curbs for many reasons. For starters, the Code of the City of Roanoke does not allow the painting of curbs. In addition, it is very costly and labor intensive to paint and to maintain curbs. Painting curbs can also become an eyesore as the paint wears off or becomes faded. Further, paint would have to be removed or covered up when parking is changed in that area. It is best to read the signs and to abide by some simple rules so that painting is not necessary. For example, always leave about a little more than a car length between your vehicle and the edge of a driveway or an intersection. This provides ample room for a vehicle to make a turn in a safe manner.
Why can’t I just move my vehicle back or forward in the same parking zone?
- Downtown merchants and businesses depend on frequent turnover of on-street parking spaces to that their customers and patrons have ample, short term parking. Typically if a person is parked in a timed zone, their vehicle must vacate the zone such as by driving around the block in order to “reset” the clock for another set of timed parking in the same zone. Section 20-68 of the Code of the City of Roanoke states that when parking is limited to a specified length of time…. It shall be unlawful for any person to park a vehicle or to allow the same to remain standing or stopped…. for a period of time in excess of that indicated on such sign.” Moving or rolling a vehicle “a spot” or backwards/forwards within the same timed zone does not allow continued parking in the same zone. Vehicles must vacate the zone such as by driving around the block to avoid incurring a parking citation.
Can the penalty for paying a parking citation late be waived?
- Penalties may be waived only under extreme circumstances, such as a postal delay or an emergency. However, waiving the penalty is rare. It is the responsibility of the violator to pay on or before the 15th calendar day following the issuance of the citation to avoid the $15.00 late payment penalty.
- The registered owner of a vehicle is held responsible for parking violations resulting from that vehicle.
What fees may apply to unpaid parking citations?
- A late payment penalty of $15 applies to citations not paid within 15 calendar days of the citation issuance date.
- An Administrative Collection Fee of $30 may apply for citations remaining unpaid after 60 days.
- Court Costs may also apply if a citation is appealed through the court system.
- A Set-Off Debt Collection fee of $25 may also apply for unpaid citations submitted for this collection action.
- If a vehicle is booted or immobilized for unpaid parking citations, a $25 Boot Removal Fee will apply.
- There is a $20 Vehicle Registration Withholding Fee that applies when a hold against license plate registration renewal is placed with the Virginia Division of Motor Vehicles. This fee is paid directly to the Virginia Division of Motor Vehicles.
- Accounts with citations older than six months will automatically be referred to a collections agency. Those unpaid citations will incur an additional 20% fee.
The best way to avoid costly fees is to pay citations promptly and timely.
If you believe you may have an unpaid parking citation, please request a statement or contact PARK Roanoke at (540) 343-0585 for more information.
117 Church Avenue, SW
Roanoke, VA 24011
Monday – Friday 8:00 a.m. to 5:00 p.m.